With thousands of brands, styles, cuts, and colors, the possibilities are endless. We have multiple methods of decorating with different advantages to each of them. Below is our general decorating information but, if you have specific questions or concerns, you can absolutely contact us directly for assistance.
Check out our basic apparel items and catalogs to get started.
Click here for a downloadable PDF version of our general decoration information.
Standard Production Times
Our standard production time is 7-10 business days after artwork approval. If your project requires them sooner, please notify us as soon as possible. There may be a rush charge depending on the current state of our schedule. Seasonal fluctuation and size of order may also affect production times.
Because we are a member of ASI, we are able to take advantage of great warehouse prices on thousands of different garments. This means it's usually easier and more cost effective to allow us to handle the apparel from the start. Having said this, you may absolutely provide your own apparel but, please note that we are not responsible for the cost or replacement of that apparel. The printing process can be messy and mistakes happen so, we suggest providing extras of each color, size, style, etc. Finally, some materials do not hold up as well to the printing process. Thusly, we cannot guarantee the quality of production with garments that are not specifically "approved" for screen printing and decoration.
Artwork Specifications & Proofing
Our in-house graphics department can assist you with your artwork needs. Send us your idea and/or artwork/logo to firstname.lastname@example.org with any request for changes you would like to see. Artwork is kept on file for at least 12 months (we will attempt to contact you prior to deleting it from our archive).
Production Ready Artwork:
For fastest service and best imprint quality, we recommend providing production-ready and digitally produced art. This artwork should not need any additional touch-up, design, color separation or rearranging for use. Artwork sizing should be submitted with initial order. If your artwork is not production ready, our in-house graphics department will aid in preparing it for production.
Specific fonts or typestyles can be requested or provided via email (the .OTF or .TTF file, or specific font name is required). Requested fonts, if unavailable, will be matched as closely as possible.
The use of licensed artwork requires a written release from the owner. Artwork, when submitted, is assumed to be in full compliance with laws governing copyrights, trademarks, etc. We are not responsible for typographical errors in any submitted artwork. We reserve the right to make slight alterations in copy and logos to adapt to imprinting process - we will notify you of any of these occurrences.
Electronic artwork will be accepted in the following formats: (* = preferred)
- CDR; CorelDraw Document (vector)*
- AI; Adobe Illustrator Document (vector)*
- PDF/PSD; Adobe Acrobat or Photoshop Document (300+ dpi)*
- JPG/JPEG; Common compressed bitmap image (300+ dpi)
- EPS; Encapsulated Post Script (vector)*
- PNG; Portable Network Graphic, enhanced raster image (300+ dpi)
Any other file formats are accepted on a case by case basis.
Artwork should be submitted along with your order. Order information and artwork should both be sent at the same time to email@example.com and firstname.lastname@example.org. All non-vector artwork should be submitted at the highest resolution possible, preferably 300dpi or higher and at 100% actual scale.
Throughout the order process, you will receive artwork proofs which you are expected to cooperate with and sign off on. Please check and double-check everything (colors, graphics, spelling, etc.) as final correctness is your responsibility. Once final approval has been received, your order will move into production and no further revisions will be accepted without incurring a post-approval fee. Keep in mind; colors appearing in these proofs are representative of colors to be printed but, may appear slightly different on your screen.
Standard Screen Printing Ink Colors:
We do not always have all of these colors on hand but, we source directly from Union Ink. Shipping can take up to a week depending on which warehouse it's coming from or if you require a PMS color match. Please advise us on your preferred color as soon as possible.
Color Match, $15 (per color); If you have a specific PMS/Pantone color or a color from elsewhere (not digital), we can color match it by hand or you have the option to order your own can of ink that is color matched by a computer at approximately $50 per quart. Note; hand mixed colors are not guaranteed to 100% accuracy.
Product Color Variance:
Due to the nature of the materials and the variance in manufactured products, we cannot guarantee exact matches within orders or on repeat orders (e.g.; Like-named colors in different materials may not be an exact color match). In our continuing effort to improve our products, we reserve the right to change specifications without notice.
We do not charge a set up fee for screen printed orders or screen printed re-orders. Please include your original order number when re-ordering. We do not charge initial artwork fees (when artwork is production ready and is intended for garment decoration). Any post-approval revisions will incur a fee of $35.
- Color Swap, $12 (per color, per location); Color swap is when you want to print a different color using the same screen. It takes extra time to clean the screen of the previous ink.
- Less Than Minimum Charge, $15 (per color, per location): Our minimum apparel order is 24 pieces.
Expanded Decoration Services:
Personalization (vinyl heat transfer):
- Name: $5.00
- 4” Number: $2.50
- 6” Number: $4.00
- 8” Number: $6.00
- Logo: Call for quote
- $30 set up/digitizing of logo; Actual price per piece based on thread count and will be quoted when artwork is submitted.
- Embroidered name (left chest/pocket size): $6.00
- 2” Number $3.00
- 4” Number $6.00
Most apparel items will ship from Mukilteo, WA 98275. Promotional product shipping FOB may vary. Our standard carrier is UPS and we will ship UPS Ground unless otherwise specified. Rush shipping is available; please request a quote at the time your order is placed.
Changes to Shipping Addresses/Shipping Methods:
Any changes to shipping address or shipping method must be submitted in writing 24 hours prior to the scheduled ship date and before the order has been processed for shipment to be guaranteed.
Title passes from the factory upon consignment of merchandise to a carrier. Although we can assist you, freight claims should be filed with the carrier.
Terms & Conditions:
Approved cancellation must be submitted in writing via hard copy or email. The charge is $30 plus all costs incurred before the cancellation request is received at Locknane, Inc. Cancellations are not allowed for orders in production.
Screen printed and/or embroidered items may not be returned for a refund. Locknane, Inc will honor a return for any product that it determines does not meet its standards for quality and workmanship and will replace it with the same or similar product, depending on availability. Blank sample items may be returned within 30 days for a refund minus a 30% restocking fee.
Environmental Mission Statement:
We are committed to working with our suppliers and employees to incorporate environmentally friendly business practices into our daily operations. These measures benefit our local community, the state of Washington and society at large. Locknane will continue to identify and act on opportunities to minimize our impact on the environment.